“This letter is to speak about the services my family and I have been receiving through the BIS program provided by Young House Family Services. I would like to talk specifically about the wonderful experience we have had with our caseworker. I struggle to put into words exactly what her counseling and support have meant to our family because nothing I can say seems like enough. She has been an absolute godsend. She has been there during some of the roughest times with our daughter. She has spoken to me at odd hours of the night, on weekends and any other time I have needed her. She has shown us different ways of dealing with our thoughts and feelings and has made us take a step back about the way we have been parenting our daughter. While our journey is nowhere near over, we know that with Young House’s help, we will get there. I feel like we have made great progress so far”
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